At Brooklyn Health & Wellness ("we," "our," "us"), we are committed to protecting your privacy and securing your personal and health-related information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (brooklynhealthwellness.com) or utilize our services.
1. Information We Collect
We collect information to provide high-caliber, personalized care and optimize your website experience. This includes:
- Personal Identifiers: Name, email address, phone number, and physical address provided during booking or contact forms.
- Health and Wellness Data: Detailed clinical histories, symptoms, dietary logs, and laboratory reports uploaded securely through our telehealth portal.
- Website Telemetry & Cookies: Anonymous technical data (IP address, browser type, pages viewed) collected via cookies to optimize website performance and support wellness analytics.
2. How We Use Your Information
We utilize your data strictly to:
- Schedule and manage in-person clinic appointments and virtual telehealth sessions.
- Formulate bio-individual meal plans, botanical adaptogen protocols, and stress management guides.
- Securely share laboratory reports and testing kits with our partner labs.
- Improve website speed, navigation, and user-facing content.
3. Health Information Security & HIPAA
For all virtual consultations, lab reviews, and intake data, we utilize secure, fully encrypted EHR (Electronic Health Record) platforms that comply with the HIPAA Privacy Rule Section 164.502. We never share, sell, or rent your personal health information to third-party advertisers or unverified entities. Your records are strictly accessible by your certified practitioners.
4. Website Cookies & Third-Party Advertising
Our website uses cookies to improve loading speeds and analyze traffic. If you interact with informational guides or partner links on our site, third-party networks (such as Google AdSense) may place cookies to serve relevant wellness recommendations. You can manage or disable cookies through your browser settings at any time.
5. Legal Disclaimer
This Privacy Policy is provided for informational purposes and does not constitute a formal legal contract. We reserve the right to modify this policy at any time to reflect updates in privacy regulations.